Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or UK public holidays.
UK Shipping We offer standard and express shipping across the UK:
- Standard Shipping (3–5 business days) — £3.99
- Express Shipping (1–2 business days) — £7.99
- Free standard shipping on orders over £50
International Shipping We currently ship to selected European countries. International delivery times are 5–10 business days. Shipping costs are calculated at checkout.
Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number.
Customs & Duties International orders may be subject to customs fees and import duties. These charges are the responsibility of the customer.
Lost or Damaged Orders If your order arrives damaged or goes missing, please contact us at [your email] within 14 days of the expected delivery date and we'll make it right.